Course Detail

Facility Operations and Maintenance Management FM104

Course Description



This course will focus on management techniques to develop an efficient and responsive facilities team. Students should expect to develop a comprehensive understanding of the variety of disciplines and responsibilities required of a modern facilities maintenance organization.

Topics: Facilities personnel recruiting; position descriptions, training, and management; developing an effective work order request and tracking system; preventive maintenance; custodial services; communication (written and oral); writing effective contracts; Key Performance Indicators (KPI); negotiating with vendors; and creating and managing operating and capital budgets.

Scheduling Details

  • Offered in September

Textbooks and Class Materials

  • No texts required for the course. Materials will be distributed in class.

For more information, please call 1-866-633-9370.