Facility Operations and Maintenance Management FM104
|Dates:||9/19/17 - 11/7/17|
|Location:||Charles River Campus Boston, MA|
This course will focus on management techniques to develop an efficient and responsive facilities team. Students should expect to develop a comprehensive understanding of the variety of disciplines and responsibilities required of a modern facilities maintenance organization.
Topics: Facilities personnel recruiting; position descriptions, training, and management; developing an effective work order request and tracking system; preventive maintenance; custodial services; communication (written and oral); writing effective contracts; Key Performance Indicators (KPI); negotiating with vendors; and creating and managing operating and capital budgets.
- Offered in September
Textbooks and Class Materials
- No texts required for the course. Materials will be distributed in class.
Please note that prices are subject to change.